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While You Are Here

We would like to help you feel as comfortable as possible while spending time at Children's Mercy. This page offers resources that may be useful for you during your visit, especially if you are staying...

Enrolling Additional Children

You may add more than one child to your patient portal account. A consent form is needed for each child.  There are two options for enrolling an additional child: Enroll online (recommended). Enroll...

Visitor Guidelines

Children’s Mercy wants you to be prepared for your child’s visit with us. Read our latest guidance and updates before your visit.

Visiting Hours

Parents and guardians are welcome 24 hours a day. Visiting hours for other guests are 9 a.m. to 9 p.m.

Accessing Accounts for Patients Over 18 Years

We can help you get access to patient portal accounts for patients over the age of 18. There are typically a few situations where this is needed: New patients who are over the age of 18, enrolling for the...

Adult Pharmacy Providers

Adult pharmacy providers If you have commercial insurance, Medicare and Medicaid managed care plans or other state Medicaid insurance programs, you should ask about a list of in-network providers. If you...

Child and Family Mental Health Services

Refer a Patient Refer my child The Department of Social Work’s Child and Family Therapy Team supports families through a variety of evidence based therapeutic treatment modalities, workshops, consultation...

Scheduling an Appointment

Thank you for choosing Children's Mercy for your child's care. You can schedule an appointment a few different ways depending on your needs. Some appointment types can be done through telemedicine...

Understanding Health Care Costs

Children’s Mercy knows that health care pricing is complicated. We are committed to helping families understand and plan for health care expenses.

CARE Workshops

Child-Adult Relationship Enhancement (CARE) Workshops CARE Workshops were developed for parents and caregivers of youth ages 2-18 who have experienced stressful or traumatic events in their lives, children...

Patient Portal FAQ

Enrollment and access 1. What is MyChildrensMercy? MyChildrensMercy is an easy, secure way to log in to view health information online (your child’s or – if you are an older patient – your own), all in one...

What to Expect Before Visiting Children's Mercy

Information and tips for kids and caregivers prepare for a visit to Children's Mercy. Includes information about admission, clinical procedures, what to bring, and more.

Endocrinology

Adult endocrine providers If you have commercial insurance, Medicare and Medicaid managed care plans or other state Medicaid insurance programs, you should ask about a list of in-network providers. If you...

Kansas City Resources

If you are visiting Children's Mercy Kansas City from out of town - welcome! Let our staff know how we can help you make the most of your visit. Kansas City Resources Kansas City visitor's information...

Patient and Family Rights

Resources Hospital expectations These rules are for everyone, including staff, patients, families and visitors. Do: Follow our hospital rules. Keep the hospital a safe and restful place. Treat everyone...

Guest Services

Our Guest Services team is located at all entry points of our Children’s Mercy Adele Hall Campus and Children’s Mercy Hospital Kansas locations. Our team of Guest Services Specialists and Volunteers can...

Accessibility at Children's Mercy

Parking Accessible parking spots are available for vehicles with appropriate licensing or windshield placard, including van-accessible spaces. Free valet parking is available at the main (Adele Hall...

Transition to Adulthood: Orthopedics

If you have commercial insurance, Medicare and Medicaid managed care plans or other state Medicaid insurance programs, you should ask about a list of in-network providers. If you currently have no...

Mobile App Terms of Use

These Mobile App Terms of Use (“Terms”) are entered into by and between The Children’s Mercy Hospital (“CMH”, “we,” or “us”) and “you,” the user of the MyChildrensMercy Patient Portal Mobile Application (the...

MyChildrensMercy Patient Portal Mobile App Privacy Policy

The Children's Mercy Hospital (“CMH” or “we”) has created this Privacy Policy to demonstrate its commitment to privacy rights and protection of information that may be considered personally identifiable...

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