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Enrolling for the First Time
There are two options for enrolling in the patient portal for the first time: Enroll online (recommended). Enroll through physical paperwork. Questions? We are here to help! Check out the frequently...
Rheumatology
Adult rheumatology providers If you have commercial insurance, Medicare and Medicaid managed care plans or other state Medicaid insurance programs, you should ask about a list of in-network providers. If...
Getting a Cast
What is a cast? A cast is a hard bandage that protects your bones and keeps them still while they heal. Why do you need a cast? You will need a cast: If you have a broken bone. After some types...
What to Bring
For all appointments and clinic visits, please bring: Your wallet or purse, with: A photo ID for all accompanying adults (anyone age 18 or older). Your insurance or Medicaid card. Your preferred payment...
Safe Medication Storage and Disposal
Information from Children's Mercy about safely storing and disposing of medication.
Rehabilitation
Adult rehabilitation medicine providers If you have commercial insurance, Medicare and Medicaid managed care plans or other state Medicaid insurance programs, you should ask about a list of in-network...
Sickle Cell
Adult sickle cell providers If you have commercial insurance, Medicare and Medicaid managed care plans or other state Medicaid insurance programs, you should ask about a list of in-network providers. If...
Patient Transition Goals
Top 10 Patient Transition Goals Three-sentence summary: Create to describe my medical problems to review with my providers. Medical history and condition: Be able to describe my medical condition and...
Ear, Nose and Throat
Ear, nose and throat providers If you have commercial insurance, Medicare and Medicaid managed care plans or other state Medicaid insurance programs, you should ask about a list of in-network providers. If...
Riding With the Transport Team
When you are sick or hurt, you may need to go to the hospital. The Transport Team is here to help you do this. The Transport Team is very friendly. It is OK to ask them any questions you may have about...
Getting a Nasogastric (NG) Tube
A nasogastric (NG) tube is a thin, flexible tube that goes into your nose, down the back of your throat and into your stomach. It can give your body medicine or liquid food.
Helping Kids and Teens Cope With Stressful Experiences
Children's Mercy's child life specialists can help children cope with the feelings they may have about their illness, injury, disability or hospitalization.
Patient Experience Ratings
About our patient experience survey Ratings are derived from actual patient experience surveys following a visit to Children’s Mercy. To rate a provider, complete the email or phone survey you receive...
Adult plastic surgery providers
Plastic Surgery Adult plastic surgery providers If you have commercial insurance, Medicare and Medicaid managed care plans or other state Medicaid insurance programs, you should ask about a list of...
Helping Your Child Take Medicine
Learning to take medicine can be hard for kids. Here are some ways to help your child learn: Helping Your Child Take Medicine (PDF) - English Helping Your Child Take Medicine (PDF) - Spanish Pill...
Finding an Adult-Care Doctor
Tips for finding a provider Our team will guide patients through the process of finding an adult care doctor. Here is a list of things for patients and families to consider. Ask for a suggestion from your...
No Surprises Act
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
Teen Boards
Children's Mercy Hospital provides dedicated resources to meet the unique health care needs of adolescents. Our goal is to empower teenagers with the knowledge and confidence to take an active role in...
Comfort Promise for Needle Procedures: Anna's Story
The Children's Mercy Comfort Promise helped patient Anna Beach face and overcome her extreme fear of needles used for vaccinations or to draw blood for testing.
Getting a Vaccination
A vaccine is a medicine that protects your body from viruses that can make you feel sick. A vaccination is the shot of the vaccine you get into your body. Steps to getting a vaccination A nurse will...