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Helpful Books for Patients and Their Families

Reading books with your child can help them better understand the hospital, diagnoses, and medical procedures. This can be a great way to start conversations with your child about their thoughts and...

Trauma Informed Care

Every child and family deserves emotionally safe, trauma-informed care. What does that mean? We know that children and families have faced events in their past or have current stressors.  Stressful events...

Home-Based Family Support Programs

The Team for Infants Exposed to Substance use (TIES) Program is an intensive home-based partnership with pregnant and postpartum women and their families affected by maternal substance use. Home visitors...

Patient Portal

The MyChildrensMercy patient portal provides you access to your child's health information 24 hours a day, 7 days a week. Additionally, you will be able to: Reschedule or cancel an appointment. View...

Gift Shop

Call the Adele Hall campus at (816) 234-3750 or Children’s Mercy Hospital Kansas at (913) 696-8747 to place your order. Send activities, balloons, gift baskets, stuffed animals and more.

Lucy Raab: Child Life Distinguished Service Award

Lucy's award photo Although Lucy Raab holds a leadership role as Assistant Director of Child Life, you’re just as likely to find her squishing shaving cream with a patient during a difficult procedure...

Financial Assistance

Financial Counselors may be able to help families find programs to help cover the cost of medical services. Children’s Mercy gives financial help to those who meet the requirements of the financial...

Cafeteria and Room Service

KC Café - Adele Hall Campus Classics Express Café - Adele Hall Campus Subway - Adele Hall Campus The Roasterie - Adele Hall Campus Discovery Café - The Children's Mercy Research Institute...

Insurance Plans and Coverage Types Accepted by Children's Mercy

A list of plans that Children's Mercy contracts with and accepts.

Pharmacy

  Children’s Mercy operates several pediatric outpatient pharmacies to fill medications written by providers from Children's Mercy. Because we only serve children, we provide an extra level of safety...

Payment Types Accepted

Please see the following payment options Children’s Mercy offers below:  Payment Types Accepted What credit cards are accepted? How can I pay my bill? What types of Tap and Go or Wallet Payments does...

Patient Advocates

Patient and family feedback is important to us in our efforts to improve the patient experience. Patient advocates are available to address your concerns and, if needed, assist in filing a grievance.

Child Life Specialists

Email Child life specialists use their educational background in child development to help support children with their illness, injury, disability or hospital experience. Child life specialists offer...

Parent Support Program

The Parent Support Program at our Kansas City Adele Hall Campus offers comfort, support, encouragement, and guidance to caregivers. When a baby or child is sick and in the hospital, it can be stressful for...

POPS (Parents Offering Parent Support)

Children's Mercy's Parents Offering Parent Support (POPS) program is a network of parent volunteers who mentor other parents through the challenges of their child's health condition. POPS offers...

Parking

Free parking is available at all Children’s Mercy locations. Accessible parking spots are available for guests with disabilities at all locations for vehicles with appropriate licensing or windshield...

Ronald McDonald House and Family Room

Ronald McDonald House Charities of Kansas City (RMHC-KC) has three Houses as well as a Family Room program to assist families who have a critically-ill or injured child.

Transition to Adulthood

Children’s Mercy will help you prepare for adulthood, including transferring your medical care to a doctor that cares for adults. Most people can learn to manage their own health. It takes guidance from...

What if I have an Out-of-Network plan

Thank you for choosing Children’s Mercy for your child’s health care needs. Your insurance has chosen not to include Children’s Mercy as an in-network provider. To get the most out of your insurance plan...

While You Are Here

We would like to help you feel as comfortable as possible while spending time at Children's Mercy. This page offers resources that may be useful for you during your visit, especially if you are staying...

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