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It's nice to know what to expect when you are coming to a Children's Mercy hospital or medical clinic for the first time. Watch this video to learn about the friendly faces that are waiting to see you when you arrive.

Review phone numbers to schedule appointments or request help coordinating multiple appointments.

Pre-register to help streamline the check-in process.

Learn about our Children's Mercy locations and get directions.

Learn what to do before you appointment, what to bring to your appointment and what to expect when you arrive.

Learn how to prepare for your appointment and what to expect after surgery with tips and teaching materials.

Review patient and family rights and responsibilities and our promise to you.

Free parking is available at all Children’s Mercy locations. Learn more about accessible parking, valet, and more.

Review our accessibility resources for guests with disabilities.

The Handbook for Patients and Families

The Handbook for Patients and Families provides helpful information for you and your family during your time at Children's Mercy.

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Visiting the Adele Hall campus

What to expect when you visit the Children’s Mercy Adele Hall campus in downtown Kansas City. This video will show you where to park and help you find your way to your destination. Thank you for trusting us to care for your child.