Pharmacy

Children’s Mercy operates several pediatric outpatient pharmacies to fill medications written by providers from Children's Mercy. Because we only serve children, we provide an extra level of safety and expertise.

Filling your child’s prescriptions

We only fill prescriptions for patients written by Children’s Mercy providers. If you would like to get your child’s medicine at a Children’s Mercy pharmacy, tell your nurse or provider and they will send the prescription to the pharmacy electronically. In some cases, they may hand you a printed prescription to bring to the pharmacy.

Your child’s medicine will be available to pick-up for 10 days from the time it is filled. After 7 days you will receive a phone call to remind you to pick it up. After 10 days, your medicine will not be available, and you will need to request a new refill.

Your first fill will need to be picked up at the pharmacy so our pharmacists can talk with you and answer all of your questions. Any remaining refills can be delivered to your home, if you’d like.

Refilling prescriptions

For quick and easy prescription refills, download the free RefillPro app available at the App Store and Google Play. Enter the pharmacy phone number and scan the barcode on your medicine bottle.

If you do not have your medicine bottle handy, you can call the pharmacy and request a refill. Refills will be ready for pick-up the next day.

If your provider did not give refills, then we will contact them to send us a prescription for refills. Please allow up to 3 business days for these medications to be ready for pickup.

Transferring prescriptions

We are happy to transfer prescriptions between Children’s Mercy pharmacies. Please call the pharmacy where you would like to pick up your child’s medication to make arrangements.